S2P TRANSFORMATION – LEARNING BY DOING

A practical case-study focusing on challenges, pitfalls and lessons learnt of a 9-month Coupa implementation journey

• Get bald and go for it: Head first into RFP and learn as it comes!
• How to manage expectations and utilize pitfalls and set-backs as fuel for the transformation process to overcome challenges and deliver on the project
• Importance of the project team and how to plan for and manage resources along the way
• Lessons learnt at different stages of the project: Design and kick-off, testing and cut-over and go live
• A reflection on what comes after: Hypercare, handover and transition to operational mode