SYSTEM INTEGRATION AND SSC MODEL INITIATION

Integrating P2P processes into a new shared service model: A practical case-study in process standardization and centralization of a multi-site team into one location

• Looking at opportunities in identifying processes and redesigning workstreams to increase efficiency
• Stakeholder and change management: Getting the buy-in from the different parties to push for proposed standardization of processes, train the team and develop leadership skills
• A look at the technology aspect: Integration of scanning OCR and collaboration with procurement to source cost efficiencies vs business requirements
• Implementation of indexing processes for the OCR machine – starting with a blank canvas and integrating basic invoice “templates” to assist the initial learning capabilities on supplier/invoice layouts