SESSION 5 – PROCESS STANDARDIZATION AND AUTOMATION: EASIER SAID THAN DONE?

Talking about automation means talking about the processes first – Looking at the big picture and how to redesign processes that were (probably) never meant to be automated

• Automation is not automatic – or when (how?) standardizing your processes drives successful enough results that do not require automation
• Can all manual processes in the P2P cycle be replaced by bots and other automations?
• Automation serving the needs of simplicity or how to realize when enough is enough before adding counter-intuitive extra layers of complexity
• Automation as a tool for improved compliance and against risks of fraud only?