SESSION 1 – PEOPLE ASPECT OF OPERATIONAL EXCELLENCE

Navigating the stormy weather of the „right people, right skills, right experience, right attitude” combo needed to develop CoEs that will take P2P to new heights

• The perception of work is changing: How to involve your people more into various initiatives to answer new expectations at operational level
• Breaking down rigid processes: How to motivate your team and quickly implement change in a very volatile business environment
• Recruitment: Well, how to recruit and retain talents in a red hot, super inflated labor market 🙂
• Mindset change and adaptability: How to convince your teams that AI (and technology in general) is likely to revolutionize the way we do business and that they should embrace it