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Program for Tuesday 19 October 2021
(With the participation of Michał Ejchman as a representative of Adaptive Solutions & Advisory Group)

Adapting and re-designing P2P operations for improved effectiveness
A discussion on change management and revised strategies for the evolution of P2P in SSC/GBS environment, fueled by system and technology integration, post-covid learnings and new orientations

1. [COVID IMPACTS ON GBS ORGANIZATION]
   A deeper look at how Avon GBS made the best out of the Covid-related changes to improve the cooperation with their BPO provider and streamline P2P processes that resulted in more efficient operations
   Presented by: Dominik Kamiński, Global Process Management Lead (Manager, Service Delivery), Avon GBS – Poland

2. [S2P TRANSFORMATION – LEARNING BY DOING]
   A practical case-study focusing on challenges, pitfalls and lessons learnt of a 9-month Coupa implementation journey within Cabot Corporation
   Presented by: Matiss Haritonovs, Procure to Pay Senior Manager, Cabot Corporation – Latvia

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.